BPO – Business Process Outsourcing

Omicron Solutions provides customized business processing outsourcing services to help you remain competitive by allowing you to focus on your core business.

 

We can take care of all your noncore processes and transaction processing. We provide the expertise, strategy, and services you need to maintain your competitive advantage and achieve results.

We have been helping our clients for 16 years to do just that. And you can benefit from that experience. We have worked with both Fortune 500 companies as well as small companies to provide the support and services they require to make them succeed.

 

The Key Advantage of BPO Services: FLEXIBILITY

  • Allows you to transform a fix cost into a variable cost as these services are provided on a fee-for-service basis.
  • Allows you to respond quickly to changes in required capacity or market changes.
  • Does not require you to invest in assets.
  • Allows you to focus in your core competencies.
  • Allows you to cut cost and increase efficiency.

We can help you outsource any specific business process that you require.

 

Some of the BPO Services that we currently provide for our clients:

  • Check processing/imaging
  • Data Entry Services
  • Data Processing Services
  • Validation of data
  • Transcription Services 

Just as an example: we currently Manage, Support and Maintain the Credit Card and Debit Card Merchant network of BANORTE (5th Largest bank in Mexico with more than 43,000 merchants nation wide). This includes all the hardware and software support for the Merchant's POS devices as well as activation of new merchants and installation, training, equipment and supply inventory, reporting and customer service for the Merchants. This service is provided with a 98% efficiency service level agreement.

This is just one of the many services we provide to our clients and we would like to have the opportunity to serve you.   

 

Bottom line, we can help you with all your outsourcing needs and at a fraction of the cost!

Please contact us for a free quote and assestment.

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(407) 493-8479

info@omicron-solutions.com

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1. Call Center Services
2. BPO Services
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